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If possible, park or move the car to the side of the street to a safe place and call our customer service at +34-915510126 (Madrid) or (+351) 21 145 1331 (Lisbon). In case the car is blocked in the middle of the street, put on the emergency vest and safely place the emergency triangles that you can find in the car truck. The, call our customer service at +34-915510126 (Madrid) or (+351) 21 145 1331 (Lisbon). Should this occur, you will be charged additional handling fees according to our T&C.