You can change/update your credit card details at any time by editing them in “My Account” tab in emov App or website under the “payment details” section. In case your account has been blocked, you can send an email to our customer service at facturacion@emov.es (Madrid) or faturacao.lisboa@emov.pt (Lisbon) or call at +34-915510126 (Madrid) or (+351) 21 145 1331 (Lisbon) to check the issue and unblock it.