Assisting those involved and securing the scene are the first priorities in the event of a traffic accident. Call the police or the emergency hotline 112, if necessary. If possible, move the car to the side of the street to a safe place. In case the car is blocked in the middle of the street, put on the emergency vest, which can be found in the trunk, and safely place the emergency triangles. Then, contact our Customer Support at +34-915510126 (Madrid) or (+351) 21 145 1331 (Lisbon) as soon as possible. In every traffic accident involving 3rd parties, even if the damage is only minor, you are under obligation to fill in the standard friendly accident statement placed in the glovebox completely and send it to us at the earliest possible opportunity at email@example.com (Madrid) or firstname.lastname@example.org .